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Category 14: Channel Security, Account Safety, Phishing & Hack Prevention

Staff are trained on passwords but not on session theft and active-login persistence.

Problem

Staff are trained on passwords but not on session theft and active-login persistence.

Solution

Root Cause / Diagnostic:
Modern infostealers (e.g., RedLine, Vidar, Lumma) steal active browser session cookies from Chrome or Firefox, completely bypassing passwords and hardware MFA. Attackers import these stolen session tokens into their own browsers to impersonate channel owners immediately.

Actionable Fix:
1. Train staff on the reality of session token hijacking, explaining that passwords and MFA cannot protect an account once malware extracts active browser cookies.
2. Enforce Google Chrome Enterprise Browser management with short session timeouts (e.g., 8–12 hours) and mandatory session re-authentication.
3. Mandate endpoint protection software with real-time heuristic memory scanning to detect and terminate infostealer processes prior to cookie exfiltration.

Pro Tip:
Enable Google Workspace 'App-Bound Encryption' and Device Trust policies so session cookies are cryptographically bound to specific physical hardware TPM chips and unusable if exported.