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Category 14: Channel Security, Account Safety, Phishing & Hack Prevention

DNS or domain-control access is shared among staff without individual accountability.

Problem

DNS or domain-control access is shared among staff without individual accountability.

Solution

Root Cause / Diagnostic:
Shared registrar and DNS logins eliminate audit trails and create severe exposure during personnel departures. When multiple team members possess the master DNS password, accidental record deletions or insider threats cannot be traced or quickly contained.

Actionable Fix:
1. Eliminate shared master logins by creating individual scoped user accounts with Role-Based Access Control (RBAC) in your DNS provider (e.g., Cloudflare Organizations).
2. Assign minimum required privileges, granting DNS edit rights only to dedicated DevOps personnel while granting Read-Only access to others.
3. Audit audit logs weekly to verify the origin IP, user identity, and timestamp of every DNS record modification.

Pro Tip:
Leverage DNS change approval workflows and configure automated version control (GitOps) to deploy DNS changes via code commits with mandatory peer reviews.